Target.com is currently the subject of litigation over poor web site accessibility:
The US National Federation of the Blind (NFB) has brought legal action
against Target corporation (a major US-based discount retailer which
operates more than 1,300 stores in 47 states) because their web site is
not accessible. The NFB has raised the issue with Target Corporation
before
It seems that some of the accessibility blunders are pretty fundamental
(lack of alt tags, image maps without alternatives) but some actions
can not be performed on target.com at all without using a mouse.
And here’s a real gem of good advice:
Word to the wise - if you are making accessibility changes to your
site based on feedback - make sure you document your process so that
you can at least show that you’re doing something to address the
issues, and if you are doing it incrementally make some sort of public
announcment with each improvement you make, ok? You know - that would
make good business sense.
(via molly.com)